Associate Director Estates & Facilities Operations | North London NHS Foundation Trust

Job description

About

The postholder will provide senior strategic and operational leadership for the delivery of Hard and Soft Facilities Management services across the Trust's extensive estate of mental health services and sites.

The role will have overall responsibility for the effective management, performance and commercial governance of the Trust's high-value outsourced Facilities Management contracts, ensuring the delivery of safe, compliant, high-quality and cost-effective services that support the Trust's clinical and operational requirements.

The postholder will lead and develop the Trust's in-house Hard and Soft FM management teams, providing professional leadership, direction and oversight of contract management, operational performance, financial control, service improvement and contractor accountability.

The postholder will be required to demonstrate substantial expertise in Facilities Management, together with excellent commercial acumen, contractual knowledge and the ability to manage complex supplier relationships, negotiate effectively and protect the Trust's financial and operational interests.

The postholder will act as the nominated deputy to the Director of Estates & Facilities in relation to operational Estates and Facilities matters, representing the Directorate at senior management meetings, Trust committees and other relevant forums as required.

 

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:  

1.  We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4.  We will be more effective as an organisation by pioneering research, quality improvement and technology. 

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

• We promote flexible working and support staff with a range of health and wellbeing initiatives.

• NHS Discounts, generous annual leave and NHS pension scheme

• Excellent internal staff network

 

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

·     Strategic and Operational Leadership:Provide senior leadership and strategic direction for the delivery of Hard and Soft Facilities Management services across the Trust’s extensive and dispersed estate, ensuring services are safe, effective, efficient, responsive and aligned with the Trust’s clinical and corporate objectives.

·     Contract Management and Commercial Governance:Lead the strategic management and commercial oversight of the Trust’s high-value outsourced Hard and Soft FM contracts, ensuring contractors meet their contractual obligations, performance standards, key performance indicators (KPIs) and service level agreements. Ensure robust contract governance, effective management of commercial risks, contractual disputes and variations, and the achievement of value for money.  Provide strategic oversight and commercial management of any other related or ancillary service contracts that fall within the Estates and Facilities operational portfolio, as required.

·     Professional Leadership and Management:Provide effective leadership, direction and professional management of the Trust’s in-house Hard and Soft FM teams, establishing and maintaining an effective client function, ensuring they have the necessary skills, resources, systems and processes to manage and monitor outsourced service providers, maintain operational control and hold contractors accountable for service delivery and performance.

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

This advert closes on Thursday 19 Nov 2026