People Advisory & Delivery Officer | North London NHS Foundation Trust

Job description

About

The People Advisory & Delivery Officer provides high quality, proactive support across the People & Culture Directorate. Reporting to the People Delivery & Continuous Improvement Advisor. 

The role combines first line advisory support, project coordination, operational delivery, and workforce information support, ensuring people processes, programmes, activities and data insights run smoothly and to required standards.

Working as part of the People and Culture team, the main duties of this role are to: 

• Act as the first point of contact for routine People & Culture queries

• Provide advice aligned to policies and procedures.

• Triage queries to specialist teams.

• Deliver a high standard of customer service.

The postholder is deployed flexibly across priority workstreams. including Employee Relations (ER), People Services, Learning & Development (L&D), AfC & Medical Workforce Resourcing, Culture, Engagement, EDI, Wellbeing, Work Experience and Workforce Intelligence & Analytics to ensure consistent, timely and effective delivery.

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:  

1.  We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4.  We will be more effective as an organisation by pioneering research, quality improvement and technology. 

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

• We promote flexible working and support staff with a range of health and wellbeing initiatives.

• NHS Discounts, generous annual leave and NHS pension scheme

• Excellent internal staff network

 

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Support project planning, timelines and milestones for People Directorate initiatives.

Coordinate meetings, prepare agendas, take minutes and track actions.

Maintain project trackers, dashboards and shared documentation.

Escalate risks or delays to the People Delivery & Continuous Improvement Advisor.

Coordinate and support the delivery of work experience programmes.

Maintain accurate records, trackers and evaluation data.

Provide operational support across AfC and Medical Workforce recruitment.

Coordinate interviews, assessments and panel activity.

Manage pre-employment checks, onboarding and documentation.

Maintain accurate recruitment records and audit compliance.

Support Medical Workforce rotations and compliance requirements.

Contribute to continuous improvement of recruitment processes.

Support work experience recruitment pathways and onboarding.

 

 

Please find attached the full job description for more information about this role and working as part of the North London Foundation Trust. 

This advert closes on Wednesday 18 Nov 2026