Tenancy Support Officer (Maternity Cover)

Job description

About

A full-time, Fixed-term (Maternity cover until 4th June 2027) Floating Support Worker to join our Newport Pathways Floating Support Team.

This service primarily supports individuals who have an offending history and/or face challenges with substance use.

This is a varied and fast-paced role, offering the opportunity to work with people from a wide range of backgrounds while making a meaningful difference to their lives. As part of our experienced team of Floating Support Workers, you will deliver high-quality, person-centred support to help individuals achieve positive outcomes.

You will have the autonomy to plan and structure your week, ensuring each individual receives the best possible support. Working closely with partner services and external agencies, you will help ensure that the people we support receive tailored, coordinated support that meets their needs.

Day to day duties:

Managing your own caseload and electronic diary

Following safe working practices, such as the Lone working policy

Travelling to the people we support’s homes, or neutral venues where identified and agreed

Engaging and interacting positively with the people we support to establish goals to work towards

Providing support, advice and guidance on finances, health, welfare benefits, housing options, digital inclusion and tenancy management skills

Working with external agencies and signposting the people we support to the appropriate services suited to their needs