Service Manager - Outpatients | London North West University Healthcare NHS Trust

Job description

About

An extremely rare and exciting opportunity has risen at LNW's Northwick park Hospital for the role of Service Manager Outpatients, although sometimes required to cover other sites within the Trust.

This is a fantastic opportunity for anyone experienced within Outpatients to step-sideways or step-up, or for anyone looking for a challenging role in Outpatients at a large and busy acute provider site like Northwick park.

The Service Manager is responsible for the delivery of high quality and efficient operational services supporting patient care. The post holder will provide operational management support to the General Manager and Clinical Service Leads

The post holder will work closely with the General Manager of Outpatients and other Operational managers and Clinical teams to help ensure service performance against financial and activity targets are met.

The Service Manager will support the development and delivery of service strategy and ensure appropriate risk management processes are in place and followed to deliver safe, high-quality services.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification


This advert closes on Thursday 18 Jun 2026