BANK Employee Relations Co-ordinator | Central London Community Healthcare NHS Trust

Job description

About

BankEmployee Relations Co-ordinator

The post holder will provide independent, professional Employee Relations advice and support to managers across the Trust, including managing a defined caseload of employee relations matters.

The role will analyse ER data and trends, provide insight and recommendations to improve organisational practice, and contribute to the development of policies and ER processes in support of a Just and Fair Culture.

The post holder will operate autonomously within agreed frameworks, interpreting policy and employment legislation, and escalating only highly complex or high-risk cases.

The postholder works closely with the Employee Relations Manager, HR Business Partner Team and the wider People Division directorate to ensure efficient administrative processes and timely communication across the team.

The Bank Employee Relations Co-ordinator role is required to provide essential operational support during the review of the Employee Relations operating model.

Whilst this work is being undertaken, there remains a business-critical need to maintain continuity and capacity across the Employee Relations function, including co-ordinating Job Evaluation/Consistency Checking, Policy Development/Review, Respect and Resolution processes, Employment Tribunal administration, and broader ER operational activity.

The role is pivotal in maintaining organisational resilience, ensuring critical employee relations services continue to operate effectively and efficiently, whilst allowing ER manager to focus on strategic service improvement priorities.

Monday to Friday 9am-5pm , 37.5 hrs per week

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

 

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments.

 

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

 

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

This advert closes on Thursday 22 Oct 2026