Job description
Learn about the role, responsibilities and what the employer is looking for.
Job Title: Crew Member, Weekdays, 16 Hours Per Week
Location: Burnley Bannys's Drive-Thru
Hours: 16 Hours Per Week - Weekdays - Monday - Friday, 12 pm onwards.
About Us:
Banny's Fish & Chip Restaurant is famous for serving delicious, high-quality food in a welcoming and friendly atmosphere. We’re looking for enthusiastic and hardworking Crew Members to join our team and help us deliver an outstanding experience to every customer.
Role Overview:
As a Crew Member, you’ll be the face of Banny’s, working in a variety of roles to ensure smooth operations and excellent customer service. From taking food and drink orders to keeping the front of house clean and tidy, you’ll play a vital role in creating a memorable dining experience.
Key Responsibilities:
Greet customers warmly and assist with their orders, ensuring accuracy and efficiency.
Serve food and drinks with a friendly and professional attitude.
Maintain cleanliness and organisation in your work area, including dining and kitchen spaces.
Handle payments at the till and ensure correct cash/card transactions.
Work collaboratively with the team to ensure smooth service during busy periods.
Respond to customer queries or complaints professionally, ensuring satisfaction.
Always adhere to food hygiene and health and safety regulations.
What We’re Looking For:
A positive, friendly personality with a passion for customer service.
Strong communication and teamwork skills.
Ability to work in a fast-paced environment while maintaining high standards.
Flexibility to work a variety of shifts, including evenings and weekends.
No prior experience is required, as full training will be provided.
The Perks:
Company Pension Scheme
Employee Assistance Programme
Long Service Awards
Store Discount
Free Parking
Subsidised Meals
Learning & Development Training
Gratuities