Housing Assistant

Job description

About

Your new company

This is an excellent opportunity for a housing professional looking to join a busy and supportive housing team, assisting with the delivery of high-quality tenancy and housing management services on a 3-month contract.

Your new role

• Providing day-to-day operational support to the Housing Management team.
• Acting as a first point of contact for tenants and customers, handling queries and requests professionally.
• Supporting the management of tenancy records, applications, transfers and allocations.
• Assisting with rent arrears and general income collection activities.
• Arranging appointments, preparing correspondence and maintaining accurate housing records.
• Supporting neighbourhood inspections, estate management tasks and customer engagement activities.
• Liaising with internal departments and external agencies to ensure excellent customer service.

What you'll need to succeed

• Previous experience in a Housing Assistant, Housing Officer or similar housing role.
• Experience working within a housing association or local authority environment.
• Excellent communication and organisational abilities.
• Ability to manage a varied workload and work effectively within a busy team.
• Experience using housing management systems would be advantageous.

What you'll get in return

• Immediate start
• Competitive pay rate.
• Collaborative and supportive working environment.
• Chance to gain valuable experience with a respected social housing provider.
• Potential for contract extension.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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