Do you have mobile phone or internet experience?

Job description

About

If you have mobile, internet or telecommunications experience this could be a fantastic career move for you!

Rare permanent opportunity to join our longstanding, well established telecoms client based in Quedgeley, Gloucester that have a supportive and stable work environment, competitive pay, opportunities for career growth and a very low turnover of staff!

Responsibilities:

- Communicate with customers via phone & email to assist with inquiries and issues

- Provisioning and managing orders for Broadband, Mobile & VOIP systems

- Keeping customers informed of the progress of their orders

- Perform data entry tasks accurately and efficiently

- Resolve customer complaints in a professional manner

- Maintain a high level of phone etiquette at all times