Scheduler (Resource) - CCFGP1JP00002094

Job description

About

Join a leading independent technology and services provider as a Scheduler (Resource).

Job Overview:

• Role: Scheduler (Resource)
• Location:Occasional visits to Hatfield AL10 9TW or Blackfriars SE1 8HL
• Contract: 2026-10-26 to 2027-04-30
• Pay Rates:
• Umbrella Rate: £153/day (via a Hays approved umbrella company).
• Hours: 9:00 AM - 5:30 PM (Monday to Friday), 37.5 hrs/week

Job details:We are transforming our Resource Management function within our Group Professional Services business to support the ongoing growth of the business.

This new position will play an integral role in the delivery of a Resource Management service, by ensuring the UK Professional Services business has access to the right people, with the right skills, in the right place, at the right time.

Working closely with the Resourcing Business Partner (Demand Lead), this role is responsible for maintaining capability and capacity forecasting and the effective fulfilment of demand.

Ensuring that all supply options-onshore, offshore, nearshore, contractor, Partner -are considered to achieve the right blend of skills, cost efficiency, and speed of delivery.

Resource Management - Demand fulfilment

• Support the Resourcing Business Partner by identifying the best-fit fulfilment channel, whether that be onshore, nearshore, offshore, contractor or partner, to quicky and efficiently meet the (often complex and fast-changing) needs of our customers.
• Using Resource Tooling, maintain a real-time view of internal resource capability and capacity, including skills, certifications, experience, grades, availability and development aspirations
• Assist in matching internal resource supply with demand opportunities balancing skills, experience, development needs, customer requirements, and commercial constraints.
• Support the business in monitoring and managing utilisation levels, bench availability, and capacity risks; proactively escalate shortages or constraints.
• Support demand/supply forecasting through accurate data, insight, and collaboration with the Resourcing Business Partner
• Work closely with our Managed Service Provider (MSP) and Partners to source appropriately skilled resources to augment our delivery capabilities.
• Review and resolve competing resourcing priorities across teams, escalating where required.
• Prepare clear Resourcing briefs for our MSP & Partners, ensuring skill, location, timeline, and commercial requirements are correctly understood.
• Support screening CVs, shortlist candidates and oversee coordination of interviews with hiring stakeholders.
• Maintain accurate records of resource requests and provide updates to stakeholders throughout the fulfilment process.

Collaboration & Stakeholder Management

• Build strong and trusted relationships with the practice teams you support, understanding the skills and capabilities that sit within the UK GPS business to ensure that resourcing decisions are made fairly and support the aspirations and development of our people as well as driving higher levels of utilisation.
• Liaising with project teams and practice leads, you will maintain a clear view of resource availability and project timelines to support effective management of capacity.
• Act as a point of contact for day-to-day resourcing queries
• Maintain strong networks & relationships with resourcing teams in other countries.
• Support the onboarding and continued development of Resource Management colleagues

Skills and Experience

• Experience in Resource Management, ideally within an IT or Professional Services environment.
• Proven relationship management skills and experience of engaging and negotiating with stakeholders
• Excellent organisational and time management skills with the ability to work at a pace.
• A fast learner, able to think on your feet and comfortable working with ambiguity
• Strong attention to detail and commitment to data accuracy.
• Team player with the ability to work in a highly adaptable and flexible way
• Proactive and collaborative approach to problem-solving
• Experience of using resource management tools
• Strong analytical and problem-solving skills.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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