Sales Administrator

Job description

About

Your new company

An exciting opportunity has arisen for a commercially focused Sales Administrator to join a growing and customer-focused business. This role would suit an individual who enjoys building relationships, identifying opportunities and proactively supporting business growth, rather than purely undertaking administrative duties.Working closely with both customers and the sales team, you will play a key role in managing customer accounts, generating opportunities and delivering an exceptional customer experience.Your new role

• Managing incoming customer enquiries via telephone and email.
• Processing quotations, sales orders and customer requests.
• Proactively contacting existing and lapsed customers to generate new business opportunities.
• Building strong relationships with customers and identifying upselling and cross-selling opportunities.
• Following up quotations and converting enquiries into orders.
• Supporting key account management activities and customer retention.
• Liaising with internal departments including purchasing, logistics and operations.
• Maintaining accurate customer records and activity on internal systems.
• Assisting with sales campaigns and business development initiatives.
• Producing sales reports and providing administrative support to the wider commercial team.

What you'll need to succeed

• Previous experience within Sales Administration, Internal Sales, Account Management or Customer Service.
• Commercially minded with a proactive approach to customer engagement.
• Comfortable making outbound calls and building relationships with customers.
• Strong communication and interpersonal skills.
• Excellent organisational and administrative abilities.
• Experience using CRM, ERP or order processing systems.
• Ability to manage multiple priorities in a fast-paced environment.

What you'll get in return

• Opportunity to develop a career within sales and account management.
• Varied role with a blend of customer contact and administration.
• Supportive team environment.
• Career progression opportunities.
• Competitive salary and benefits package.

This is not a traditional administration role. The successful candidate will be expected to actively engage with customers, generate opportunities and contribute towards commercial growth whilst delivering excellent service and account support.What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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