Receptionist

Team: Dorset Cat Centre 

Location:  Wimborne, Dorset 

Work pattern:   20.5 hours per week over 4 days including 1 weekend day and bank holidays when required. Working hours: Wed 11.15 - 3.45pm, Thurs-Sat 10.15-4.15pm (inc breaks)

Salary: Up to £14,023.76 per year 

Contract:  Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Receptionist: 

To play an integral role within the centre team, providing a welcoming and professional first point of contact for members of the public, volunteers and other stakeholders. The role provides information and assistance through telephone, face-to-face and digital communication, alongside essential administrative and operational support to help the centre run smoothly and effectively.    

About the Dorset Cat Centre team: 

our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home.  

our dedicated team of staff and volunteers work together to provide the best possible care for the cats at our centre, while supporting the many different activities that help keep the centre running smoothly. 

What we’re looking for in our Receptionist: 

previous administration or customer service experience 

a confident communicator with excellent organisational skills. 

a strong, flexible team player 

ability to work on own initiative accurately and under pressure 

experience using Microsoft Office, including Outlook, Word and Excel 

What we can offer you in a role where you make a difference to cats’ lives every day:  

Health and wellbeing benefits to help you stay well at work  

Ongoing learning and development to help you build your skills and grow your career   

26 days’ annual leave, increasing with service (pro rata) 

A competitive contributory pension scheme and life assurance for peace of mind  

Practical financial support, including access to Salary Finance   

Everyday support such as eye care vouchers and confidential advice services  

Enhanced sick pay and family-friendly policies to support you when it matters most   

Access to discounted pet insurance to help care for your pet’s health   

Find out more about our reward package: here 

Interested? Here’s how to apply: 

Application closing date: 13 October 2026 

Interview date: 20 and 22 October 2026

Please note, we do not accept applications or speculative CVs from agencies. 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to..  

If successful, your recruitment journey will include: 

anonymised application form 

in-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.