Job description
Learn about the role, responsibilities and what the employer is looking for.
Team: Centre
Location: Surrey Cat Centre
Work pattern: 16.5 hours per week, including weekends on a rota basis
Salary: Up to £11,287.41 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Rehoming and Welfare Assistant:
Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
Present a professional and friendly image to customers and visitors
As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
Work with volunteers to coach and guide them on cat care duties
Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
What we’re looking for in our Rehoming and Welfare Assistant:
A full, manual driving license is essential as some driving of centre vans is required
An excellent communicator with strong empathy
Excellent customer service skills and experience of dealing with members of the public
Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
Resilient with the ability to cope with potentially distressing and emotional situations
A positive attitude and good at working as part of a team
An understanding of health and safety and comfortable with manual handling tasks
What we can offer you in a role where you make a difference to cats’ lives every day
Health and wellbeing benefits to help you stay well at work
Ongoing learning and development to help you build your skills and grow your career
26 days’ annual leave, increasing with service
A competitive contributory pension scheme and life assurance for peace of mind
Practical financial support, including access to Salary Finance
Everyday support such as eye care vouchers and confidential advice services
Enhanced sick pay and family-friendly policies to support you when it matters most
Access to discounted pet insurance to help care for your pet’s health
Find out more about our reward package: here
Interested? Here’s how to apply:
Application closing date: 2nd November 2026
Interview date: w/c 9th November 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
anonymised application form
in-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.