Patient Advice and Support Service Adviser

Job description

About

Moray Citizens Advice Bureau is an independent, innovative advice organisation providing holistic advice and support to local people.

We are currently recruiting for the post of Patient Adviser and are looking for a self-motivated individual to provide support to clients to give feedback, comments, raise concerns or make complaints about NHS care and/or treatment in Scotland. 

The Patient Adviser will also help deliver services provided throughout Scotland via the PASS national telephone helpline, by email and webchat. 

The Patient Rights (Scotland) Act 2011 created by the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities.