Maintenance Administrator

Job description

About

Maintenance Administrator

Location: Bromborough

Reporting to: Equipment Maintenance Manager

Department: Equipment Team

The Role

We are looking for a highly organised Maintenance Administrator to support the day-to-day coordination of our equipment maintenance operation in Bromborough.

The Equipment Team manages more than 600 items of waste-handling equipment—including compactors, balers and other specialist machinery alongside approximately 200 customer-owned assets maintained under contract.

As Maintenance Administrator, you’ll monitor the Equipment Helpdesk, schedule work for engineers and subcontractors and keep customers informed from the initial request through to completion. You’ll also maintain accurate records, process quotations and invoices, order equipment and consumables and provide administrative support during customer mobilisations.

This is a busy role requiring excellent organisation, accurate system administration and the confidence to communicate with customers, engineers, suppliers and internal teams.

What You’ll Be Doing

As Maintenance Administrator, you’ll be responsible for:

Helping to plan and monitor monthly preventative maintenance schedules

Scheduling work for internal engineers and external subcontractors

Monitoring the Equipment Helpdesk and responding promptly to maintenance and breakdown requests

Liaising with customers regarding planned maintenance, repairs and outstanding work

Progress-chasing engineers and contractors until each issue has been resolved

Keeping customers updated throughout the maintenance and repair process

Maintaining accurate records of inspections, servicing, repairs and other maintenance activity

Updating AMCS and other internal systems accurately and promptly

Investigating outstanding work and helping to minimise equipment downtime

Raising and processing customer and supplier purchase orders

Processing invoices and keeping customer and supplier accounts up to date

Producing quotations and supporting their progress through to approval

Ordering internal and external bins, parts and other consumables

Producing and processing equipment training certificates

Updating customer and supplier portals

Supporting equipment mobilisations alongside the Equipment Maintenance Manager

Building effective relationships with customers, account managers, sales teams, engineers, suppliers and contractors

Ensuring safety, compliance, cost control and customer service remain central to all activity