Senior Product Manager

Job description

About

Senior Product Manager

Pay up to £76,339 - £81,672 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose. 

We're looking for three Senior Product Managers to join mission-critical services across DWP Digital.

These roles offer a unique opportunity to shape the future of products that support millions of citizens and thousands of colleagues across the Department for Work and Pensions.

As a Senior Product Manager, you'll provide clear product leadership, set strategic direction and work collaboratively with multidisciplinary teams to deliver user-centred services that solve complex problems.

We are recruiting across three exciting product areas:

Bereavement, Care and Common Capabilities

The Bereavement and Care team designs and delivers digital services that support some of DWP's most vulnerable customers at critical moments in their lives. Our team is responsible for products that help citizens access bereavement and care-related support, while also providing colleagues with the tools and systems they need to deliver excellent customer service.

Health and Disability

The Health and Disability team delivers digital products and services that support the administration of health and disability benefits. Working at the heart of a significant data transformation programme, you'll define the future of data products and capabilities across the portfolio. The team is focused on improving how health data is captured, managed and utilised to enable better decision-making, enhance services and support strategic objectives across the wider Data and Analytics landscape.

Corporate Centre Services

Corporate Centre Services develops and supports the digital products and platforms that enable DWP colleagues to do their best work every day. Our team focuses on improving the employee experience through better systems, streamlined processes and innovative digital solutions.

If you're passionate about creating user-centred products, leading high-performing teams and delivering change that matters, we'd love to hear from you.

What skills, knowledge and experience will you need?  

• Experience of defining and communicating a compelling product vision and strategy, creating clarity of purpose, aligning teams around outcomes and driving the delivery of value for users and the organisation.
• Strong stakeholder management and influencing skills, with experience of building alignment across diverse groups, balancing competing priorities and securing support for product decisions and roadmaps.
• Experience of using data, user needs and evidence to inform product decisions, translating insight into clear priorities that deliver measurable outcomes and continuous improvement.
• Experience of leading, coaching and developing product teams and communities, championing product thinking and embedding a user-centred, outcome-focused approach across teams and organisational boundaries.

You and your role

As a Senior Product Manager you will lead the strategy direction and delivery of products within one of DWP's complex and high-profile areas of work.

You know how to define a clear product vision, shape value-driven roadmaps and work across organisational boundaries to deliver services that meet user needs and business objectives.

Working with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long-term sustainability.

You'll also provide leadership to Product Managers and product teams, supporting their development and building a strong product culture focused on user needs, innovation and delivery excellence.

And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone.

Please note: Regular travel to other DWP Digital hubs will be required as part of this role (travel to other sites won't cost you anything). Further details can be discussed at interview.

Details. Wages. Perks. 

Location: You'll be based in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. 

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. 

Pay: We offer competitive pay from £76,339 - £81,672

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £23,660 per year. 

Holidays: A generous leave package starting at 26 days rising to 31 days over time. 

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. 

We have a broad benefits package built around your work-life balance which includes: 

• Flexible working including flexible hours and flex-friendly policies 

• Time off volunteering and charitable giving 

• Bring your authentic self to work with 'I Can Be Me in DWP'  

• Discounts and savings on shopping, fun days out and more 

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference 

• Sports and social activities 

• Professional development, coaching, mentoring and career progression opportunities. 

And we have an award-winning environment and culture:  

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards 

• Diverse and Inclusive Leadership at Digital Leaders Awards 2024 

• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 

• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards 

 

Process: 

We know your time is valuable so our application and selection process is just two stages: 

Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. 

Interview: a single stage interview online. 

CLICK APPLY for more information and to start your application.