Web and Digital Communications Manager

Job description

About

Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: “shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research.”

Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.

In acknowledgement of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow

The role:

Based at our Headington Campus (with hybrid working), you will report to the Deputy Head of Strategic Marketing and Communications – Marketing and Digital. You will oversee the delivery, governance, and management of the University’s main website, student portal, and staff intranet, while managing a team of digital specialists.

About the team:

The Strategic Marketing and Communications team sits within the Directorate of Marketing, Recruitment and Engagement, driving Oxford Brookes’ global profile, strategic student recruitment, and brand reputation. The team oversees digital channels, user experience, and content strategy, working with stakeholders across the University and external vendors. You will directly manage a team of five specialists covering web content, design accessibility, analytics, and digital experience projects.

What will I be doing?

- Managing the University’s main website (Brookes.ac.uk), new Student Experience portal, and staff intranet.

- Leading a team of five web, digital, and user experience specialists.

- Stewarding the ongoing web transformation project and implementation of the Contensis content management system.

- Setting and upholding digital governance, quality assurance, brand standards, and WCAG 2.2 AA accessibility compliance.

- Managing vendor relationships, SLAs, third-party contracts, and the Customer and Channels budget (c. £200,000).

- Collaborating with Information Services on system security, data integration, and platform architecture.

About the location:

Based at our Headington Campus, you will enjoy a modern office setting just one mile from Oxford city centre with excellent public transport links. This post supports hybrid working, allowing a balance between home and campus-based work.

Benefits:

You will enjoy 25 days of annual leave (rising to 28 days with service), plus 8 Bank Holidays and approximately 5 University concessionary days per year.

We offer a flexible hybrid working setup with provided equipment, alongside a highly competitive Local Government Pension Scheme. Additional perks include discounted gym access, an on-site nursery, travel discounts, TOTUM savings, training opportunities, and active staff support networks.

We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.

We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team

In addition, all employees have access to:

Discounted rates for the University sports & gym facilities

Brookes on-site Nursery.

Discounted travel options

TOTUM card discount scheme

Relocation scheme (for moves over 30 miles)

Training and development opportunities

Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work

Equality, diversity and inclusion:

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.