Infected Blood Psychological Service (IBPS) Regional Navigator

Job description

About

The infected blood scandal has had a devastating, lifelong impact on thousands of people. For those affected in the East Midlands, we are looking for a compassionate and resilient individual to act as their trusted guide and advocate.

As a Regional Navigator, your job is to chart a course for people through incredibly complex challenges. You will be their single, consistent point of contact, helping them navigate a system that can be overwhelming.

What your day-to-day will look like:

- Giving practical advice on issues such as welfare benefits and housing.

- Working with our specialist multidisciplinary team to coordinate people's care.

- Helping to set up peer support groups, so people affected can connect with each other.

- Picking up new referrals and getting to know each person's circumstances.

- Supporting people by phone, video and email.

- Reaching out to communities who are less likely to access support.

- Speaking up for people with other organisations, such as housing providers, employers and benefit services.