Unscheduled Care Coordination Hub Administrator | Hertfordshire Community NHS Trust

Job description

About

Are you organised, proactive, and passionate about making a real difference in patient care? We are looking for a dynamicUnscheduled Care Coordination Hub Administratorto join our team on a fixed-term basis! 

 

We are looking to enhance our service with someone who is dedicated to weekend and evening work. This role is perfect for anyone who is required flexibly in the evening and weekends

 

 We can offer you:

•    27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)

•      One of the UK's best pension schemes

•      Special Leave for family and personal reasons

•      NHS Car Lease Scheme (for substantive staff)

•      Eye Care Vouchers

•  Employee Assistance Programme

•    NHS Discounts

*Proposed interview date: 30th November 2026*

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

TheHertfordshire and West Essex UCCHAdministrationteam coordinates referrals directly from Paramedics in the East of England Ambulance Service.

 

Tosupportthe continued delivery of admission avoidance across The Hertfordshire and West Essex System.

 

To receive incoming telephone calls from health care professionals and support the clinical team with administrative tasks.

 

Toeffectivelyprioritiseincomingreferralsandtelephonecalls into the Unscheduled Care Coordination Hubfor theclinicalteams.

 

TheE&NReferral Huboperates7days aweek8amto10pm,365days ayear.

·      A big thank you for considering joining us at Hertfordshire Community NHS Trust

·      You’ll find it a great place to work with many benefits offered to you as a member of our staff

·      We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities 

·      Our staff are proud to be Pioneering, Caring and Inclusive in their work to help achieve the Trust vision

·      We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

·      We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible -Apply now

·      You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you

Please refer to the Job Description and Personal Specification attached in the advert for all roles and responsibilities

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose.  We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post throughrobust and thorough interview and assessment.

This advert closes on Sunday 22 Nov 2026