Support Worker (Nights)

Job description

About

To provide safe, person-centred and recovery-focused support to residents throughout the night. The Waking Night Support Worker will remain awake, alert and available for the full shift, responding to residents needs and helping to maintain a safe, calm and secure environment. The post holder will follow individual support plans, risk assessments, observation requirements and agreed night-time routines. They will maintain accurate records and promptly report concerns or changes in a residents health, wellbeing, behaviour or level of risk. Main responsibilities Carry out scheduled observations and welfare checks in accordance with individual support plans and risk assessments. Respond promptly and appropriately when residents require support during the night. Provide practical, emotional and personal support where required. Support residents with medication in accordance with training, competency and organisational procedures. Recognise, record and report changes in residents presentation, behaviour, physical health, mental wellbeing or level of risk. Respond appropriately to incidents, emergencies, safeguarding concerns and unexpected situations. Maintain clear, accurate and contemporaneous records of observations, support provided, incidents and concerns. Read communication records and follow all relevant instructions and updates. Complete agreed cleaning, household, security and health and safety tasks. Report hazards, defective equipment and unsafe practices promptly. Maintain residents privacy, dignity, confidentiality, independence and professional boundaries. Provide a clear and accurate handover to the incoming day team. Work cooperatively with colleagues, families, advocates and external professionals. Attend supervision, staff meetings, mandatory training and development activities as required. Remain awake, alert and available throughout the entire waking night shift.