Clinical Pathway Navigator | Royal Free London NHS Foundation Trust

Job description

About

General administrative duties for the department such as managing all correspondence reviewing EPR through post navigation, uploading results, identify any escalated actions any correspondence suitable for own response - produce relevant correspondence for consultant's reply.

 

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

 

Manage referrals received by the specialty by working closely with clinicians to ensure that patients are placed on the correct clinical pathway.

 

Ensure that simple tests or pre-investigations have been ordered where necessary.

 

Ensure effective communication channels are in place and that key stakeholders including patients, families and carers are informed of the communication details and hours of work

 

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/

GENERAL DUTIES AND RESPONSIBILITIES

1.1 General administrative duties for the department such as managing all

correspondence reviewing EPR through post navigation, uploading

results, identify any escalated actions any correspondence suitable for

own response - produce relevant correspondence for consultant's

reply.

1.2 Ensure copies of letters, discharge summaries etc. are sent, on

request, within the agreed timeframe where appropriate.

1.3 Review the actions and instructions generated on EPR when

requested e.g. ensuring that correspondence or test results are sent

to a clinician in a different specialty.

1.4 Support the team in answering telephone calls and dealing with

enquiries in a helpful and courteous manner, using initiative and

discretion or directing the call to the appropriate staff member. 

1.5 Ensure requests from clinicians/nursing staff for clinic changes,

cancellations and creations are processed with the appropriate team

in accordance to trust policy.

1.6 Respond to requests from clinicians to type up urgent letters when

required.

1.7 Ensure all patient demographics and contact details are kept up to

date on Cerner

 

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

This advert closes on Monday 23 Nov 2026