Job description
Learn about the role, responsibilities and what the employer is looking for.
We are looking to recruit a Housing Officer – Housing Options to join our Housing Service on a permanent, full-time basis.
To deal with a diverse range of complex situations and problems in line with the statutory requirements under Part 2 of the Housing (Wales) Act 2014.
Take appropriate action to prevent or relieve homelessness and develop practical solutions by providing timely interventions, comprehensive housing advice, information and advocacy.
As and when homelessness cannot be prevented, investigate and determine homelessness applications in accordance with the legislation taking account relevant case law.
On a day to day basis you will:
- work with service users to provide focused support, advice and assistance to prevent homelessness on a range of issues
- determine eligibility in accordance with the Housing Act 2014
- assess and determine service users’ housing and support needs
- identify and arrange suitable interim accommodation in conjunction with the Housing Officer - Temporary Accommodation
We are looking to recruit an individual:
- with minimum 3 years’ experience of working in a similar environment / client group along with experience and a working knowledge of homelessness / housing options
- able to build effective working relationships within and outside of the service
- ability to react in an emergency in a calm manner and deal with daily conflicting work priorities
- good working knowledge of housing legislation, case work and policy relating to the public and private sector
In addition to the above, we require an individual with a degree of fluency in the Welsh language. A successful applicant without the required Welsh language skill will be fully supported to reach the desired standard within two years of appointment.
Our offer to you
We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.
In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.
More information about our wide-ranging employee benefits can be found here [https://careers.ceredigion.gov.uk/lifeceredigion/].
We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:
- Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location. Due to the nature of the role, it will be necessary for you to travel within Ceredigion on a regular basis.
- Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.
Job Description and Person Specification [https://hreforms.ceredigion.gov.uk/ufs/jdps/REQ106941.pdf]
Team Ceredigion Information Pack [https://pack.careers.ceredigion.gov.uk/]
For further information please contact: Kat Sokolowska-John on 01970 633 396 or Katarzyna.Sokolowska-John@ceredigion.gov.uk
Note: We reserve the right to extend the application closing date.
For more details regarding this vacancy, please refer to the full job description on the Ceredigion County Council careers website.