Booking Team Member - Women's Health

Job description

About

Responding to external and internal telephone queries from staff, patients, and others, and referring to the appropriate person. Communicates with a range of staff, users, and visitors to the Trust/Department using a variety of communication methods, including verbal, electronic, and passing information in a format that is appropriate to the individual request. To prepare Clinics and ensure the Medical and Nursing Team are supported throughout the clinic. Organizing incoming and outgoing post, referring inquiries to the appropriate person if necessary. Utilization of local or Trust case note tracking system. Filing of reports and results. Data Entry. Perform an ambassadorial role, representing the Women's Health Department Front of House service, acting in a professional, courteous, and customer-focused manner at all times. For More information, please see the attached Job Description