Transport Administrator

Job description

About

Our client, a leading & well known retailer, is looking to recruit an experienced Transport Administrator to join their dedicated and committed team.

The ideal candidate will be responsible for supporting the day-to-day transport operation by coordinating delivery activities and maintaining accurate operational records.

Key responsibilities include:

~ Liaising with delivery crews while they are on the road to provide support and resolve delivery-related queries

~ Monitoring and navigating home delivery routes to help ensure deliveries are completed efficiently and within planned timescales

~ Updating and maintaining delivery information through the Microlise system

~ Accurately inputting, updating and managing operational data using Microsoft Excel spreadsheets

~ Record and update delivery information and customer delivery statuses

~ Monitoring delivery progress and escalating any delays, issues or exceptions where required

~ Ensuring all delivery records and documentation are maintained accurately and in line with company procedures

~ Supporting daily transport administration activities and maintaining communication between crews, customers and operational teams.

~ Checking and updating delivery exceptions to ensure visibility and accurate reporting

~ Assisting with vehicle and driver administration, including monitoring daily checks completed through the Microlise system

~ Producing operational reports and maintaining transport records

~ Working closely with transport, warehouse and customer service teams to ensure a smooth delivery operation

~ Supporting continuous improvement by identifying opportunities to improve administration processes and operational efficiency

~ Undertaking any additional administrative duties as reasonably required