Customer Service Executive

Job description

About

Customer Service Executive

Salary: £28,000 - £32,000 pro rata

Location: Bedford, Bedfordshire

Hours: Part time (minimum 20 hours per week)

Contract type: Permanent

Our client is a cost effective, innovative and online alternative to traditional recruitment methods. Established back in 2012, they have gone on to help thousands of businesses and organisations across the UK recruit, and they are now looking to add a Recruitment Administrator to their team.

They are experiencing a period of strong growth and need someone to come and help support their small and friendly team.

What you’ll get:

They are offering a competitive salary and benefits package which includes:

- 25 days holiday (pro rata) + bank holidays

- Christmas and New Year office shut down

- Hybrid working

- Bonus scheme

What you’ll do:

- Work with clients to write optimised job adverts

- Post client jobs to a market leading job board network

- Speak to and deal with initial customer enquiries

- Run online demos with clients

- Help clients with their Applicant Tracking Systems

- Support internal account managers with client support and basic job reporting

Who you’ll be:

The ideal candidate will demonstrate:

- Excellent attention to detail - high accuracy when proof reading documents to ensure all information is correct.

- Strong customer service skills to be able to positively communicate important messages to customers and professionally handle any issues that arise.

- Strong computer skills in MS Office and ability to quickly pick up and learn new systems.

- Comfortable communicating with people on all different levels and through a variety of methods such as telephone, email and face to face.

- Strong organisational skills to balance various requirements of the role and ensure colleagues are working to support your projects.

- Ability to work effectively under pressure and prioritise workload so that requests are handled efficiently.

- Recruitment experience could be an advantage, but not a necessity.

Apply now with an up to date CV.