Team Leader (Care at Home)

Job description

About

About Us

At Solihull’s Real PCS Ltd, we are committed to delivering high-quality, person-centred care that enables people to live independently and safely within their own homes and communities. We are now looking for a dedicated and compassionate Team Leader to join our growing team and help us continue to grow and develop the business while ensuring we continue to deliver Real Person-Centred Care and Support services.

The Role

As a Team Leader, you will play a key role in supporting the day-to-day running of the service, leading and motivating care staff, and ensuring our clients receive safe, effective, and person-centred care.

You will work closely with the Registered Manager to maintain high standards of care, promote best practice, and support the development of the staff team.

This is an excellent opportunity for an experienced Senior Carer, Care Coordinator, or a Team Leader looking to progress their career within a supportive and rewarding environment.

Key Responsibilities

• Lead and support care staff on a day-to-day basis

• Promote high-quality, person-centred care and support

• Conduct spot checks, observations, and quality monitoring

• Support care planning, risk assessments, and reviews

• Assist with staff supervision, mentoring, and training

• Ensure accurate record keeping and compliance with company policies

• Liaise with families, healthcare professionals, and external agencies

• Participate in the on-call rota where required

• Deputise for the Registered Manager when necessary

• Promote safeguarding, dignity, choice, and independence for all service users