Job description
Learn about the role, responsibilities and what the employer is looking for.
Customer Services Advisor
Wolverhampton Hospital | Customer | Fixed Term | Part Time |
£25,038 per annum pro rata
22.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.
As A Customer Services Advisor you will:
Ensure a high standard of customer service at all times, working to facilitate the smooth day-to-day running of the services.
To handle customer enquiries (both telephone and internet), across different payor types supplying potential customers with information about the services offered at the site
Taking ownership & accountability of the customer journey and referral management of each customer
To maintain all patient records accurately and in accordance with national and/or local procedures and timescales, checking that all Minimum Data Set information is captured on patient records accurately.
Adhere to data protection principles, ensuring all information (whether patient or organisation specific) is treated sensitively and confidentially.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.
It starts with you.