Complaints Resolution Officer

London and Quadrant Housing Trust

Salary

£30,000 to £34,000 a year

Location

London, E15 4PH

Contract type

Full time

Job description

About

Title: Complaints Resolution Officer*

Contract Type: Permanent & Fixed term contracts

Hours: Full time, 35 hours, Monday – Friday, 8am-6pm

Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary)

Grade: 6

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 8th October 2026

Interview process: Assessment and 2 stage interview

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