Rough Sleeper Outreach Worker

Job description

About

This is a fixed-term position for 3 years from contract start date

Working Pattern: Monday to Friday

Interview Date: 16th November 2026

This is an exciting new post to help people experiencing rough sleeping take meaningful steps towards safety, stability and a more positive future. Within The Salvation Army, this position is known as Assistant Support Worker.

We are looking for a compassionate, motivated and resilient Assistant Support Worker to engage with people who are rough sleeping or at risk of homelessness. You will work alongside colleagues and partner agencies to build trusting relationships, understand each person's priorities and help them connect with services in ways that are meaningful to them.

Key Responsibilities:

-Engage respectfully and persistently with people who are rough sleeping, including those who may be reluctant to access support

-Build positive, trauma-informed relationships based on dignity, choice and trust

-Support individuals to identify their goals and access housing, health, wellbeing, benefits, substance-use and other relevant services.

-Accompany people to appointments and advocate for them when appropriate.

-Work collaboratively with outreach teams, local authorities, accommodation providers and community partners.

-Maintain accurate records and contribute to support planning, risk management and safeguarding processes.

-Respond calmly and professionally to challenging situations while maintaining appropriate boundaries.

The successful candidates will be able to demonstrate:

-Respect

-Compassion

-Motivation

-Good verbal and written communication skills

-Good Computer skills

-Commitment

-Flexibility

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role, please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to;

-Satisfactory references

-A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list

-Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.