Job description

About

A vacancy has become available within the eRoster Team team at Homerton Healthcare. We are currently based at Orsman Road in Haggerston. This role is for a permanent contract of 37.5 hours a week. The core business hours of the service are from 9:00-17:00, Monday to Friday.

While HealthRoster knowledge is beneficial to your application, full training will be given after appointment.

We will be longlisting this post based on the answers to the questions on the application form.

***Closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***
• To oversee and maintain the shared mailboxes for the service and ensure all new starters and changes are made to the eRostering system.
• Supporting users with queries relating to access and walking them through basic system navigation to ensure their understanding.
• To act as the main point of contact for the service and then passing on relevant information to the Systems Manager and System Administrators.
• Drafting communication bulletins to be shared with users and managers to make sure updates to the system are widely known and necessary actions are able to be carried forward.
• Follow internal processes as directed by the Systems Manager.
• Responding to user queries in our shared mailboxes to ensure we are able fix issues timely.
• To share information from clinical divisions with our system administrators so they are aware of developments within their focus areas.
• To support the non-clinical divisions with maintaining their rosters and help them with updating their templates and staff patterns.
• Providing additional support for the system manager and system administrators to help expand your knowledge of the system and processes.
• To be able to exercise discretion whilst dealing with matters of a confidential nature, ensuring that confidential information is always secured.
• To be able to illustrate excellent communication skills with colleagues, managers and outside agencies in a pleasant and courteous manner at all times

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification again outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification attached is not the full person specification but outlines the criteria against which your application form will be assessed.


This advert closes on Friday 9 May 2025

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.