REQ-058364 Operations Product Manager - UV

Job description

About

Evaluates business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Applies broad knowledge of company product capabilities and service offerings with in-depth analysis of market position to create and expand the portfolio of products and solution alternatives. Works closely with product development to create products and validates early product definitions with customers. Uses technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities. Responsible for developing project plans designed to address customer needs and/or expand market share.

Responsibilities

-SKU & Lifecycle Management

-Maintain the UV product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain

-Support UV product lifecycle decisions (introduce, sustain, end-of-life) by preparing the operational analysis that informs the Strategic PM's recommendations to the VP

-Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication

-Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes

Pricing Administration

-Administer and maintain the product line price book — updating pricing in systems, managing price exception tracking, and preparing periodic price review data for the Strategic PM's approval

-Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes

-Process special pricing requests within delegated authority limits; escalate above-threshold requests to the Strategic PM with supporting data

Quality & Supply Chain Support

-Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure

-Maintain live escalation tracker for the product line; provide regular status updates to the Strategic PM and VP Product Line

-Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders

Commercial Operations Support

-Support the sales organisation with product configuration guidance, compatibility questions, and order-specific queries that require product management input

-Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves

-Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM

-Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development, and sales team resource publication