Job description
Learn about the role, responsibilities and what the employer is looking for.
Key Responsibilities and Requirements The role involves providing front-desk reception services, answering telephone calls, responding to patient queries, booking appointments and supporting the GP on duty with triage administration. The successful candidate will be organised, reliable and able to work independently as well as part of a team. They will be confident in prioritising their workload, managing competing demands and remaining calm and professional in a busy environment, while maintaining strict patient confidentiality at all times. Previous experience in a GP practice is preferred, particularly familiarity with EMIS Web, Accurx, Docman and the ERS referral system. Good communication, administrative and organisational skills, together with a friendly and professional approach to patient care, are essential.