(**) Medical Ward Clerk - Surgical Same Day Emergency Care (SSDEC)

Job description

About

A Vacancy at Mid and South Essex NHS Foundation Trust.

We are looking for an enthusiastic administrator to join our Surgical Same Day Emergency Care (SSDEC) team at Basildon as our new Medical Ward Clerk to ensure the smooth running of the unit, with a key focus on greeting and welcoming all individuals entering the unit, acting as the first point of contact (front of house).

You will also support the effective functioning of SSDEC, which is vital in delivering timely, safe, and well-coordinated patient care.

So, if this sounds like the right role for you, please apply today.

Should you be successful, some of your duties will be to: 

1.    Greet and welcome all persons entering the SSDEC ward/unit, ensuring the identification of staff requiring access to patient information is checked.

2.    Answer the telephone in line with the Trust’s telephone protocol for SSDEC, taking and passing on accurate messages to the appropriate person (e.g. SSDEC Ward Manager or nurse in charge).

3.    Maintain effective communication and professional relationships with patients, carers, the multidisciplinary team (MDT), and nursing staff in consultation with the SSDEC Ward Manager.

4.    Actively contribute as a member of the SSDEC team to ensure patients are seen in a timely manner, keeping the NIC updated on each patient’s stage of treatment.

5.    Liaise with other wards and departments as required to maintain accurate and up-to-date patient records for SSDEC patients.

6.    Develop and maintain a thorough knowledge of all aspects of the MSDEC ward/unit environment.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. 

This advert closes on Thursday 22 Oct 2026