Repairs Contracts Supervisor

Richmond Housing Partnership (RHP)

Salary

from £44,982 a year

Location

London, TW11 8GT

Contract type

Full time

Job description

About

What we offer:

Alongside a competitive salary, we offer a great range of benefits including:

• Hybrid/flexible working

• Pension payments doubled by us, up to a maximum of 11.3%

• 29 days annual leave plus bank holidays

• Enhanced family leave

• Simply Health level 5 healthcare plan

• Generous annual wellbeing allowance

Our full list of benefits can be found further down this page.

Who we’re looking for:

We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi skilled Operatives, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.

You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation.

We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.

If successful for the role, you may be asked to complete an Enhanced DBS check.

When we're hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff

• We make it happen

• We care

Feel a connection? If this sounds like you, click on apply now!

**We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment**

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