Job description
Learn about the role, responsibilities and what the employer is looking for.
General Manager
Location: London
Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus
The Role
We’re looking for a
General Manager to join our team at Caravan.
At Caravan, our leaders set the tone. As a General Manager, you’ll deliver outstanding results across people, product, place, performance and profit. You’ll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our ‘All Welcome’ hospitality is felt by every guest, every day.
What you’ll do:
As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you’ll:
- Ensure our food, drink, and service standards are consistently delivered
- Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans
- Drive sales, labour, GP, and wastage targets while protecting the Caravan culture
- Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance
- Maintain property standards, health & safety, and compliance with EHO/Food Alert
- Lead management meetings, audits, and action plans
About You:
We hire for mindset, not just skill. To thrive as a General Manager, you should be:
- An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site
- Confident leading teams, managing standards, and creating great guest experiences
- A culture ambassador: positive, approachable, and committed to Caravan’s values
- Organised, commercially aware, and able to balance operations with people development
What We Offer
- Competitive overall earnings + bonus
- Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme.
- Meals + drinks on shift
- 100% dining discount when visiting with family & friends
- Coffee discounts at Caravan Coffee Roasters
- Access to financial health, wellbeing, and mentoring support
About us
At Caravan, we believe hospitality is about more than just great food and drink, it’s about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We’re also proudly B Corp Certified, which means we’re committed to people and planet as much as we care about delivering genuine hospitality.
Apply Now
Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences.
Apply today and take the next step in your management career as a General Manager at Caravan.