Job description

About

We are looking for a motivated, friendly individual to work as part of a team that provides a great experience to everyone who visits our leisure facilities.


As a Receptionist, based at/ the Wellbeing Centre, Lampeter, you’ll be responsible for all aspects of the reception role including dealing with customers, providing information, handling money and ensuring a first class front of house service.


As a council, we are embarking on an exciting journey which will see/ a number of/ our Leisure/ Centres/ become Wellbeing/ Centres, with the Wellbeing Centre, Lampeter being the first to open its doors./ These roles provide an excellent opportunity to be part of that journey as we contribute to the promotion of positive health and wellbeing of our citizens.


As Receptionist you will be required to assist the manager in the provision of an efficient and effective service and on a day-to-day basis will:

handle customers and respond to enquiries, complaints and questions
receive bookings and process facility hire enquires
handle money and process transactions using the LA’s systems
provide administrative support to other staff members
responsible in ensuring all user information on the system is correct and up-to-date
lead on the marketing programme for the department

We are committed to providing a bilingual service to our/ customers/ so/ we require individuals with a degree of fluency in the Welsh language./ Due to our opening/ hours,/ you will be required to work evenings and weekends as part of a shift pattern.


We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.


In exchange for your skills and commitment, we will offer you a range of employee benefits competitive annual leave allowance and a generous pension contribution scheme.

If you would like some further information about this role then contact Rhidian Harries on rhidian.harries@ceredigion.gov.uk


Note: We reserve the right to extend the application closing date.


We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.