Job description

About

Deal with GP, Midwives, Clinicians, Secretaries enquiries via the telephone, respectfully. Direct patients and visitors to other Departments, Wards and Clinic Windows / areas in a courteous, helpful and calm manner. Liaise with Midwives, Consultants and other Departments within the hospital regarding clinics and general enquiries. Bleep the Porter to collect blood specimens. Cancel the rescheduled clinics and at times contact patients directly to cancel / reschedule their appointments/ Pull the clinic case notes in advance for the pending clinics. Ensuring all notes are available, tracking down missing notes from other Departments, together with any other documentation that is required. File patients notes in filing area correctly in numerical order Pull any file for patient coming into Delivery Suite, MLBU, Day Assessment Unit and the Wards at request. To maintain complete confidentiality of any information required in the work place at all times.