Service Manager - Gateshead

Job description

About

SERVICE MANAGER - GATESHEAD

We have an exciting opportunity for someone to lead two dedicated supported living teams. You will empower adults with learning disabilities to live independent, fulfilling lives within their local community.

Your Impact

You will manage two supported living services in Gateshead, leading a team of Support Workers to deliver high-quality, person-centred care. You will step in to ensure individuals are safe, socially included, and actively developing their independent living skills.

Key Responsibilities:

- Lead & Mentor: Manage your support worker team, overseeing rotas, performance, and regular training.

- On-Call Support: Participate in the local on-call rota to provide telephone advice or emergency cover outside of standard hours.

- Maintain Compliance: Ensure the York service meets all regulatory standards and strict health and safety protocols.

- Build Relationships: Collaborate closely with the residents' families, advocates, social workers, and healthcare professionals.

- Person-Centred Support: Oversee dynamic support plans tailored to each individual's choices and well-being.

What We Are Looking For:

- Social Care Experience: Proven background supporting individuals with learning disabilities, autism, or complex needs.

- Leadership Skills: Experience managing teams, writing rotas, and handling service admin.

- Flexibility: Willingness to work flexibly and share out-of-hours on-call responsibilities.

- Sector Knowledge: Experience Supported Living and Learning Disability, as well as familiarity with Positive Behaviour Support (PBS) frameworks.

- Compliance Checks: Appointment is subject to a clear, enhanced Disclosure and Barring Service (DBS) check.

This role closes at midnight on 16th October and interviews will be held on Thursday 22nd and Friday 23rd October.

Job ID: 36955

Benefits

Why join Mencap?

- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.

- Ongoing training and development opportunities to enhance your skills.

- A supportive and inclusive work environment where your contributions are valued.

*Please note that terms and conditions apply based on your contract.

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.