Clinical Support Worker | North Tees and Hartlepool NHS Foundation Trust

Job description

About

The vital role of Health Care Support worker in Haematology day unit are as follows:

Proactive member of the MDT, with initiative to do task with application of critical thinking such as checking patient's vital signs and report urgently if there is any abnormal or high early warning score or any abnormality detected. Assist in bone marrow biopsy procedure. Take blood sample to pathology laboratory. Collect chemotherapy and take home meds from pharmacy. Assist patient going to toilet, offer food and beverages.

 

Contribute to the provision of individual patient care in order to maintain skills as a health care professional 

Act as patients advocate in all matters relating to their care, treatment and welfare acknowledging and incorporating cultural preferences, health beliefs and behaviours.  

Facilitate an environment where health promotion and informed patient choice is encouraged and developed. 

Promote and maintain a culture where staff actively contribute to the clinical governance  agenda.   

 Be pro-active in risk assessment and clinical incident reporting and participate in root cause analysis where required

 Constantly promote the importance of the patient experience within the team, and actively  seek the views of patients and carers in the process of evaluating and developing care  delivery on the ward/dept.   

Undertake delegated clinical care duties in relation to wound care 

 After appropriate training  and competency assessment, perform area specific clinical skills in line with core standards under the direction of a registered professional 

 Care of palliative patients and family 

 Care of patients with challenging and aggressive behaviour 

Support to vulnerable patients adhering to trust safeguarding procedures. 

 Be able to initiate or respond to emergency situations. 

Make every contact count promoting healthy lifestyle choices

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

 

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

 

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

 

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English. 

 

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. 

Demonstrate an understanding of an integrated approach to quality issues so that every member of the team contributes and is aware of their responsibility in this area.  

Contribute to the development of the service.  

 Contribute to and work with the team to ensure that all local and national, standards and guidance  are in place  

 Ensure that all Trust policies are adhered to by self and others.  

Comply with the Trust’s Risk Management Strategy and Directorate/Department clinical and  health and safety policies and procedures and report any incidents/accidents and near misses in  accordance with the Trust policy  

Demonstrate learning from compliments, complaints, concerns and patient feedback  

Support the views of patients and carers in the process of evaluating care provision within the  ward/dept.   

 Support the development and maintenance of a team culture which actively encourages  empowerment thereby supporting and facilitating change.  

 Participate as ward link worker or associate worker

This advert closes on Wednesday 21 Oct 2026