Job description

About

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.

Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.
• We Put Customers First in everything we do.
• We will Always Be Curious about how we can do better.
• We work together to Make It Happen.

Want to be part of our community? We’re currently recruiting for a Contracts Coordinator and Scheduler to join our Electrical team.

What you’ll achieve in the role:

The overall purpose of this role is to assist with successful delivery of contracts, for both reactive and planned works in a deadline and process driven environment.

Key responsibilities include:

• Ensuring all contracts managed by the Electrical Manager and Team are delivered on time.
• Liaising with contractors and scheduling in maintenance and reactive works.
• Raising work orders for the contractors’ portal.
• Rasing and goods receipting purchase orders for the Electrical Manager.
• Updating RHT in house system/IPC with compliance certification to ensure compliance is maintained.
• Keep detailed records on the status of works that are being carried out by contractors, produce accurate reports for contractors/Electrical Manager, and health & safety related works.
• Collaborate with Customer Services by allocating ad hoc repairs to contractors, and to take ownership of customer requests, queries, and schedules.

What you’ll bring to Raven:

For this role, we are looking for someone with the following:

• Excellent administration skills, including planning and record keeping.
• Strong IT skills, ideally with knowledge of housing management IPC and Field Services.
• Effective verbal and written communication skills with colleagues and customers.
• A responsive, customer-focused attitude for positive benefits to residents, colleagues, and stakeholders.
You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.
DBS clearance will be required for this role.

Vacancy Close Date:
What Raven will offer in return:

To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

• Competitive salaries
• Fantastic work/life balance with flexible working and generous leave entitlement
• Strong focus on learning and development, with opportunities to grow your skills and career
• Enhanced maternity, paternity, and adoption pay
• Funded health cash plan
• Extensive wellbeing support
• Voucher-based recognition scheme
• Retail discounts

Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

We will consider applications for part-time working and job sharing; please include this information in your application.

All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at recruitment@ravenht.org.uk or 0300 123 3399.

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email recruitment@ravenht.org.uk, or phone us on 0300 123 3399.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.