Junior Service Desk Technician

Job description

About

Junior Service Desk Technician - Midlands (Hybrid. Some travel to customer site) - £25,500k-£26,500

I am seeking a Junior Service Desk Technician to work within an established team, supporting a host of external clients on their networking and telecommunications needs. The successful Junior Service Desk Technician , will provide Technical Support through email, ticketing system, telephone or face to face to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.

Must have a drivers license

Benefits:

• 23 days holiday + bank holiday
• Medical Cash plan
• Quarterly wellbeing time
• Enhanced maternity and paternity leave
• Excellent training + paid certifications
• Company activity days

As the successful First line service desk engineer, you will have experience in some of the following:

• Some experience in an IT role
• Have a relevant qualification in IT
• Experience in M365
• Experience resetting passwords
• Understanding of basic networking
• Excellent customer service skills
• Excellent communication skills both written and verbal

Code - INDITND

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.