General Manager

Job description

About

General Manager – Pub, Restaurant & Accommodation

We are recruiting on behalf of our client for an experienced

General Manager to lead a food-led hospitality business incorporating a pub, restaurant, bar, Sunday carvery, accommodation and events.

This is an exciting opportunity for a commercially minded, hands-on hospitality professional who can deliver excellent guest experiences, drive profitability and build a strong, motivated team.

The Role

Reporting to the Group Operations Manager, you will take overall responsibility for the day-to-day running and commercial performance of the business.

Key responsibilities include:

• Managing sales, budgets, profit and loss, labour costs, stock and gross profit.

• Overseeing pub, restaurant, bar, carvery and accommodation operations.

• Maintaining high standards of customer service, food quality, cleanliness and presentation.

• Leading, recruiting, training and developing the team, including duty managers and future leaders.

• Managing rotas, staffing levels and performance in line with business needs.

• Ensuring compliance with licensing, food safety, health and safety and company procedures.

• Overseeing room bookings, housekeeping, maintenance and the overall guest experience.

• Delivering promotions, events and local business development opportunities.

• Monitoring customer feedback, preparing performance reports and implementing improvements.

• Working closely with group operations, kitchen, finance and marketing teams to achieve business objectives.

About You

The successful candidate will have:

• Proven experience managing a food-led pub, restaurant or similar hospitality venue.

• A strong track record of achieving financial targets and controlling costs.

• Excellent leadership, communication and team development skills.

• Experience managing busy service periods and coordinating front-of-house and kitchen operations.

• Strong commercial awareness and confidence using EPOS, rota and booking systems.

• A sound understanding of licensing, food safety and operational compliance.

• A proactive, hands-on approach with the ability to make decisions and drive improvements.

• A

valid personal licence.

Experience managing accommodation, Sunday carvery and multiple revenue streams would be advantageous.

The Opportunity

This role offers the chance to take ownership of a varied hospitality operation, develop a high-performing team and make a real impact on business performance.

Salary, contracted hours and additional benefits, including any bonus or live-in accommodation, will be confirmed during the recruitment process.

If you are an ambitious hospitality leader looking for your next challenge, we would love to hear from you.