Medical Receptionist

Job description

About

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.

In the Medical Receptionist role, you will:

• Act as the first point of contact for customers, providing a warm and professional welcoming service

• Manage digital triage queries and supporting customers to use new online systems

• Handle enquiries, appointments, orders and samples efficiently and accurately

• Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily

• Maintain a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful, you will need:

• Previous reception and administration experience, ideally gained in a busy customer facing environment

• Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable)

• Excellent communication skills and the ability to deal with conflict calmly and professionally

• A proactive, problem-solving mindset and the ability to bring positivity to challenging situations

• Strong organisational skills and the ability to multitask

This is a full time temporary role initially with potential to become permanent for the right person. You'll be working 37 hours per week, Monday to Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota.

The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.