Revenues & Benefits - Administration Assistant

Job description

About

Why Us?

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive and healthy communities, and financial resilience, we are looking for exceptional candidates to help shape our future.

You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role!

We are looking for an organised and enthusiastic Administration Assistant to join our Revenues and Benefits team.

Working as part of a small, centralised administration team, you will provide a wide range of clerical and administrative support to help deliver an efficient and effective Revenues and Benefits service. Your duties will include processing incoming correspondence, scanning and indexing documents onto electronic systems, supporting print and mail functions, maintaining records, and responding to queries from colleagues and external organisations.

This is a varied role requiring excellent attention to detail, strong organisational skills and a commitment to maintaining confidentiality when handling sensitive information. You will play an important part in supporting service performance and ensuring customers receive a professional and responsive service.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

For more information or a formal chat, please contact Janet Geraghty, janet.geraghty@westlancs.gov.uk.

Please note: We reserve the right to close this vacancy early should sufficient applications be received.