Senior Service Manager - Prison Services | North London NHS Foundation Trust

Job description

About

To be responsible for the financial, operational and clinical performance of several teams within the Care Group.  To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures. 

 

To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones. 

 

To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.

  

The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trust’s Business Plan and Clinical Strategy.  

 

The post holder will be expected to participate in the trust Tactical on call Rota when required.

 

 

 

The post holder will provide strategic leadership and operational oversight across HMP Wormwood Scrubs, HMP Pentonville, and other prisons as required by NLFT, ensuring effective contract performance, stakeholder management, and the safe delivery of healthcare services under the subcontract arrangement with Practice Plus Group (PPG).

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:  

1.  We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all

3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

4.  We will be more effective as an organisation by pioneering research, quality improvement and technology. 

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

• We promote flexible working and support staff with a range of health and wellbeing initiatives.

• NHS Discounts, generous annual leave and NHS pension scheme

• Excellent internal staff network

 

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

 

To be responsible for the financial, operational and clinical performance of several teams within the Care Group.  To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures. 

 

To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones. 

 

To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.

  

The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trust’s Business Plan and Clinical Strategy.  

 

The post holder will be expected to participate in the trust Tactical on call Rota when required.

 

 

 

This advert closes on Thursday 5 Nov 2026