Call Handler

Job description

About

Procurement Call Handler

Location: Remote

Contract: Temporary, 3-6 months

We are currently recruiting on behalf of our client, for a Procurement Call Handler to join their Property Procurement team on a temporary assignment.

This is a great opportunity for a customer-focused individual with strong communication skills to act as the first point of contact for landlords, agents and other stakeholders, handling property-related enquiries and providing a professional and efficient service.

Key Responsibilities:

• Answer incoming calls and respond to emails professionally and promptly.
• Handle property-related enquiries and new business leads.
• Provide accurate information and direct queries to the relevant teams.
• Liaise with procurement officers and internal colleagues to ensure enquiries are dealt with efficiently.
• Maintain accurate records and databases.

Requirements:

• Previous customer service and/or administrative experience.
• Excellent verbal and written communication skills.
• Confident telephone manner and strong organisational skills.
• Good IT skills, including experience using Excel.
• GCSEs or equivalent in English and Maths.

Previous property or procurement experience is desirable but not essential.

This is a fully Remote role and the hours of work are 8.30am - 5.00pm Monday to Friday

The role is subject to Disclosure and Barring Service (DBS) checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.

If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on

www.newappointmentsgroup.co.uk or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership,