Radiology Booking Co-Ordinator/Receptionist

Job description

About

Establish and maintain good working relationships with staff within Access, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead. Establish and maintain good working relationships with Access staff, Medical and nursing staff, X Ray, Pre op staff, Records staff at other Hospitals & GP Practice staff. Maintaining a clear and robust waiting list, monitoring clinic capacity to treat all patients on the Radiology waiting list, working closely with the Admin Team Lead. Add patients to the Radiology waiting list from referral, ensuring all information is entered on to the CRIS system and where necessary request images. Deal with enquiries from Departmental staff, Outpatient staff, referring Practitioners, Patients and other Health Service Organisations, providing an essential support service in relation to Outpatient Services Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust and sending out relevant paperwork. Ensuring the relevant appointment is made in due time to ensure any further treatment that may be necessary has enough time to be received. Undertake full reception duties for Radiology clinics on a rota basis, including welcoming meet and greet, IT arrival registration, managing clinical outcomes, adding patients to waiting lists, completing appointment episodes and any other clerical duties as deemed necessary by the Admin Team Lead