Project Officer (Key Worker)

Job description

About

Job Title Project Officer (Key Worker)

Contract Type Permanent

Salary £25,407

Working Hours 35 hours per week on a 4 week rolling rota

So…. What is this role exactly?

We have an exciting opportunity to recruit a Project Officer at Lock 20 – supported accommodation for young people aged 16-25.

The role is based at Lock 20 in Wigan Town Centre . Lock 20 is our new innovative and sector leading development. The facility sits right alongside the Leeds and Liverpool Canal. At Lock 20 we take an asset-based approach, called Advantaged Thinking, in all the work we do; encouraging young people experiencing homelessness to aim high, dream big and fulfil their ambitions.

We want to recruit as Project Officer as passionate about this as us.

What will my working week look like?

Project Officers work on a 4 week rolling rota - Week A: 8am-4pm, Week B: 10am-6pm, Week C: 11am -7pm, Week D: 12pm-8pm and are part of a multidisciplinary team on site, supporting the young people who can live with us for a maximum of 2 years. The role includes some element of lone working, but only for short periods of time.

Lock 20 was designed to promote collaborative working with colleagues, customers and partner agencies. Every day is different; you could be based in our open space having a conversation with young people, delivering 1-2-1 support sessions on life skills, reviewing an action plan, supporting a young person to an appointment, contributing to a multi-agency meeting or facilitating a group activity as part of our learning programme.

What will I be responsible for doing?

First and foremost, you will be providing key worker support to our young people. You will play a key role in supporting residents to help them achieve their goals, develop independent living and life skills and build excellent relationships with residents, colleagues and professionals from external agencies.

One of the great things about this role is being able to bring your own personality. Our young people come from a wide range of backgrounds and we try to mirror that in our staff team. You have an opportunity to encourage, support and inspire young people to reach their aspirations.

And what would make me stand out from the crowd?

To be a successful as

a Project Officer

, here at YHG, you will have….

• An ability to engage with a range of young people
• A tenacity in seeking the best outcomes for young people

Ideally you will be

• Innovative and creative in your ways of working
• Resilient and flexible in dealing with others

This role is really suited to someone who likes to manage their own diary and caseload and enjoys interacting with lots of people on a daily basis.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

That all sounds great, what’s in it for me?

In return we offer a 35 hour week, and 26 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance.

Although you are based at Lock 20 you will have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington. You may be asked to travel to Youggle House to meet up with your wider team.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medi cash, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website -

www.yourhousinggroup.co.uk/careers.

This role also offers genuine progression opportunities, with staff previously progressing into roles such as Learning and Support Officer, Accommodation and Support Officer, and Tenancy Management Officer. Our management team is made up of colleagues who started their careers in the roles listed above.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and will require the post holder to carry out ‘Regulated Activity’ as defined under the Safeguarding Vulnerable Groups Act 2006. Therefore, as part of Your Housing Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS with barred list(s) check.

Closing Date: 17th November 2026

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability. If these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Some roles may be subject to probity checks which will override the scheme where a potential conflict of interest or a probity matter has been identified. YHG1