Job description

About

1/ These are fixed term contracts until the 31st March 2026

2/ Any internal YatH probation region applicants must have the permission from their Head to apply for this temporary position. Successful YatH Probation applicants will be treated as temporarily ‘loaned’ from their substantive role - and will return to their role at the end of the period.

3/ Additional task list to go alongside Job Description: IOM Support Worker · Based on Senior Administrative Officer role with IOM-specific responsibilities. · Support Probation Practitioners to react swiftly to non-compliance / breaches by undertaking enforcement administration where required. · Provide support to IOM meetings e.g. organising agenda, taking and distributing notes / minutes and action points. · Undertake specific ViSOR administration tasks in accordance with the procedures. · Review information available in Police Systems - access required to assist the IOM team with daily tasking. • Maintain database, files and records in accordance with required standards.Be an expert on IOM performance expectations and advise partners and staff accordingly • Attend performance meetings for your cluster, take minutes and track actions • Monitor the appointments data and send reminders to your cluster • Support the collection of appt data from partners, particularly police and substance misuse teams and record appropriately on NDelius • Attend all regional IOM meetings and take minutes on a rota basis • Liaise with police analysts/researcher/ IOM coordinators if in post in your cluster to build working relationships and work together on relevant actions • Support the maintenance of the cohort- update flags and check that all cases are allocated to correct cohorts on ND • Support in case audits where needed • Support the collation of exit questionnaires upon deselection • Attend and take minutes for all IOM MACC/MAP meetings in your cluster. Action admin actions such as de-registrations from the cohort. • Design and implement new procedures to improve info sharing with partners • Liaise with EMS team to track performance.

Senior Administrative Officers play a significant role, as they act as an interface between Business Managers, colleagues, and other partners on a wide range of issues. They will have line management responsibilities for Receptionist, Case Administrators, and other administrative staff. It’s a challenging and rewarding role, with great training, support, and opportunities to progress.

If you are successful in the recruitment process and join the Probation Service, your starting salary will be £26,475. The Probation Service offer the opportunity for annual pay progression. To be successful in this role:

You’ll love learning new things and can adapt to meet the needs of our organisation.
You’ll be prepared to use your own initiative and enjoy working as part of a team.
Multitasking will be second nature, ensuring tight deadlines are met.
You’ll use Agile methodologies and promote a culture of continuous improvement.
You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.



Overview of the job

This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices.

The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams.

The jobholder acts as an interface between the Hub Manager, Business Manager and colleagues and other partners on a wide range of issues.

The job holder will report to the Hub Manager in Divisional offices and Business Manager in Function or Cluster offices and will have line management responsibilities for Administrative Assistants, Case Administrators and other administrative staff

Summary

The purpose of the role is to ensure efficient and effective business support and operational administrative services are provided to the Division, Function or Cluster.

The jobholder will support the Business Manager to ensure effective compliance with Health, Safety and Fire Regulations, acting as Single Point of Contact / Estates Liaison Officer for the buildings from which they operate.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position