Receptionist/Administrator

Job description

About

To provide a friendly, professional and efficient reception and administrative service to patients and visitors, supporting the smooth day-to-day operation of the practice. The post holder will work as part of the wider practice team, providing front-line support to patients, managing appointments and enquiries, maintaining accurate patient information and undertaking a range of administrative duties in accordance with practice policies, procedures and information governance requirements. The post holder will work within the limits of their training and competence and will refer clinical, complex or sensitive matters to the appropriate member of the practice team.