Medical Secretary

Job description

About

Main responsibilities include (but are not limited to): To perform desk reception duties including receiving patients into the department and booking them onto the hospital systems Frequently receive and respond appropriately to telephone and personal enquiries from patients, relatives, GPs, other consultants and external bodies, referring enquiries to the consultants / clinical team where necessary Be responsible for the receipt of referral letters with timely input onto the computerised IT Systems and ensuring that all patients demographic information is recorded accurately To request, cancel and re-arrange appointments when necessary, following procedures to minimise DNA rates To process rejected referrals following local procedures To make appointments for all tests provided by the service To appropriately code all patients on IPM after their visit To set up new clinics as required To undertake typing of medical/clinical correspondence using relevant IT systems to a high and accurate standard To distribute/upload patient reports following current local guidelines/procedures To carry out general administration duties and provide clerical assistance to all members of staff, as required To cover the administrator duties during periods of absence